Quality of product first class. Communication by telephone, email, and any paperwork was clear and concise, and I was kept up to date at all times. Workmanship was very good, and the fitters were polite, and answered any questions which were raised. They were clean and tidy and left everything in good order. Perhaps the window cleaning could have been a little better! On the whole a very good job, and I would highly recommend this business.
5/5 stars by J. Forster on April 28th 2026

FRC Timber Frames Ltd carried out work next door which resulted in damage to our van windscreen due to a lack of basic protective measures during brickwork. We raised this in April 2025 and, despite repeated follow-ups over many months, it remains unresolved. An attempted repair in March 2026 was unsuccessful, and we have since received no clear plan or commitment to put this right. Communication has been poor, with delays and lack of response. Given we were cooperative throughout the build, including allowing access over our land, the lack of accountability and follow-through has been disappointing and unprofessional. Based on our experience, I would not recommend using this company.
1/5 stars by Rick on April 27th 2026

We recently replaced our old timber front door with a modern composite door by Jackson Windows, and the difference it has made to the thermal performance of our home has been remarkable. There are no more drafts, and it is much easier to maintain a comfortable temperature indoors. The quality of the door itself is excellent - it feels solid and secure, with a premium timber-like finish that perfectly preserves the character of our 200-year-old cottage in the Lincolnshire countryside. The advanced security features, including a 5-point locking system, provide real peace of mind. Communication from Jackson Windows was excellent at every stage, from our initial enquiry with Sam, who was incredibly efficient and returned a quote promptly, through scheduling the survey and right up to installation. Everyone involved did exactly what they said they would, keeping us informed throughout and making the whole process smooth and stress-free. The fitting team arrived on time, treated our home with respect as if it were their own, worked efficiently, and left everything spotless afterwards. Their attention to detail was clear throughout, and it was obvious they take great pride in their craft. We couldn’t be happier with both the product and the service. We have already placed an order for replacement French doors and are looking forward to having these manufactured and fitted. Thank you to Jackson Windows for a job very well done.
5/5 stars by Adrian P on April 27th 2026

I would like to thank Martin,Keith and their team for the work they completed recently for me. They were very professional and considerate. I’m really pleased with the new back garage door, new porch and front door.
5/5 stars by Hilary Thompson on April 26th 2026

We are extremely satisfied with the customer service and work provided by Rydale. We needed 5 replacement windows and before Christmas we contacted Rydale because they had previously provided us with other replacement windows and we were pleased with their service and value for money. One window was complicated because we needed building work to reduce the size of the aperture and ensure structural integrity before the old wooden window (which was holding up the wall above) could be replaced. Colette visited and was extremely friendly and helpful and has continued to provide excellent prompt service. Rydale provided the best quote and we confirmed acceptance. We did not want to carry out the building work until the spring and Rydale were extremely cooperative and waited for this to be completed after Easter. They then expedited the survey and provision of all 5 windows. The installation was carried out in a friendly, helpful and tidy manner.
5/5 stars by Malissa Stockbridge on April 25th 2026

Just wanted to say a big thank you. Everyone has been very helpful, polite and courteous. Both Fitters, were respectful of my property, polite, quick and efficient. They even didn’t mind the hounds barking!! It’s been a pleasure liaising with you.
5/5 stars by Colbourne on April 25th 2026

Excellent experience right start from sales team till installation of my front composite door. Great quality work was done by instlaltion team in replacing the existing door and team was very cooperative. Very professional and coopertaive team.
5/5 stars by Najeeb Ahmad on April 24th 2026

Excellent service and Florian(?) did an excellent job in dealing with our leaks around the old window. All left clean and tidy.
5/5 stars by Miranda O'Brien on April 24th 2026