Visited Omega and liaised with Derek, who provided us with all the information we needed to know and kindly gave us a tour around the manufacturing area, which was most interesting to view the products.
Derek kindly carried out a prompt survey of our property and provided a quotation for windows and doors at a very competitive price, which we were very pleased with.
The work was completed within weeks of the order, and we are extremely pleased how the property has been transformed.
The installation team, Alan & Dan did an excellent job. Overall their quality of work, customer service, and efficiency were first rate.
We sincerely thank Omega and the team for their expertise. We would have no hesitation in recommending Omega Lifestyle.
5/5 stars by Jan Jarvis on May 13th 2026
Many thanks for your help with our patio window locking problem. Paddy was able to fit us into his busy schedule yesterday and spent over an hour methodically trying to solve the problem which, thanks to his persistence, he eventually did. The door/window now locks and we feel secure. A terrific service from your company for which my wife and I are most grateful.
Des Palmer
5/5 stars by Mrs Palmer on May 13th 2026
Prompt response to enquiry and kept informed at all stages following placement of order.
Quality product, installed and finished by Paul, who also respected our property and cleaned up afterwards. Very polite and efficient.
5/5 stars by Kay Smith on May 12th 2026
Great demonstration, rapid installation and great customer service!
5/5 stars by M J Building on May 12th 2026
Couldn’t be happier with the service we received from Rydale windows. Right from the initial phone call to get a quote all the way through to getting windows and doors installed it has been a pleasure dealing with everyone. I found all members of staff friendly, professional and knowledgeable . During the first day of the install we even had a manager arrive to check in and make sure everything was going ok. The lads carrying out the install were brilliant, they talked me through what they were going to do and asked for my preference on certain aspects of the detail work like sills and filling in. The lads really put in a shift to get the job done and even got an extra team in to help on the Saturday afternoon to get as much done as possible. The lads were always very professional, courteous and mindful of our property even though we’re have ended up renovating. Over all it has been a really good experience with Rydale and would definitely recommend to anyone thinking of having new windows/doors fitted.
Thanks everyone who helped with our install!
5/5 stars by Marc Andrews on May 11th 2026
We couldn’t be happier with the patio doors and windows fitted by Josh and Kyle. They have made such a difference to the rooms. Every where looks lighter and brighter.
Diolch yn fawr
5/5 stars by Ann Weeks on May 11th 2026
We would strongly advise others to exercise caution before using Edgars Joinery.
I would give zero if I could .
Our experience was extremely disappointing. Although operating primarily as a carpentry/joinery business, Edgars presented himself as capable of carrying out significant building and structural landscaping works at our property. In our experience, the standard of work carried out did not demonstrate the level of skill or competence expected for those works.
The agreed project remained incomplete after approximately four months, despite repeated assurances that the work would be finished. Attendance on site was inconsistent, and many concerns we raised during the project regarding the quality of workmanship were dismissed at the time.
We have since obtained independent advice confirming issues with the construction, including incorrectly built walls, poor curved brickwork, and excessively high steps that did not match the agreed specification.
A sum of £5,000 was specifically provided for driveway materials, however the driveway was never completed and we have still not received repayment of these funds.
We also dispute the explanations later provided regarding how monies were allocated, as they differ from the original quotation and agreed scope of works.
Unfortunately, after attempting to resolve matters amicably over a prolonged period, we now have no option but to pursue the matter through the courts.
We would recommend that anyone considering using this contractor ensures that all agreements, specifications, and payments are documented very carefully from the outset.
1/5 stars by Pamela Gill on May 11th 2026