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32 Positive Reviews
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Reviews (32)
News, Offers & Showcase

About IDM Window Systems Ltd & IDM Doors Ltd

News 3 years ago
Composite Fire Doors
IDM Doors are very pleased to advise our customers that we can now supply and fit 30 minute fire resisting composite doorsets to current Government Regulations and to our BM Trada Q-Mark Manufacture and Q-Mark Installer schemes.
April 2023
Amazing doors, windows and roofline supplied by IDM. Felt listened to, any questions I had about the products they were happy to answer in a way I could understand and got exactly what I wanted. They kept me updated with the progress and arranged these to be fitted as soon as they were ready. The fitters were really friendly and left everything tidy when they had finished. Would definitely use and recommend to everyone. Thanks IDM ☺️

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April 2020
Great windows supplied by IDM! All fitted perfectly and are working as they should. The house now looks really great. Thank you

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February 2019
Composite front door and three new windows in the porch. The service from IDM was first class from ordering the goods, to the final fitting. Two efficient installers completed the job in a working day. Everything was left clean and tidy afterwards by the two very polite fitters. I would certainly use IDM for future windows/doors.

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December 2018
Mary was very helpful and the new front door and side panel is better than I had expected. 1st class installation and I would have no hesitation recommending.

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March 2018
I had new back and front doors fitted and I am extremely pleased with them. The fitter was quiet and unassuming but very efficient , clean and tidy. A very pleasant experience.

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March 2017
I have been really pleased with the service that I received from IDM. The staff have all been efficient and courteous from start to finish and the installations were completed with minimum fuss and disruption. And most importantly, I am delighted with the finished result! Thank you to the whole team!

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February 2017
Over and above the call of duty!! Two windows were made for the wrong room, due to a mistake by another person not employed by IDM. Correct window was fitted and IDM also fitted the two extra windows free of charge. What a firm- brilliant! All fitters were polite and pleasant and cleaned up afterwards. Can't fault them and any new windows will be ordered from IDM

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June 2015
A friendly and very helpful company, nothing was any trouble. I would recommend this company and should I need double glazing in the furture I would use this company.

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From the first enquiry to the completed job everything went perfectly. I am extremely happy with the whole job. The young man who fitted our new door and side panel was very professional and had a very pleasant attitude. It makes a nice change to find someone happy to do a job.

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July 2014
Front door replaced. Excellent Workmanship Arrived on time. Very helpful. Left to his own devices whilst I went to work. Returned to find job completed. Everything was left clean and tidy. Very pleased with the job. October 2013

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March 2014
5 x Windows 1x Composite Door & Side Panels July 2013 Great service, from initial internet enquiry, salesman visit wasn't pushy, to getting Dave out at 6am to do a survey! Installation guys were great and turned up when they said they would, very polite and often explained what they were doing, cleaned up after themselves. Finished product looks great and the door and glass has become much talked about on our street. Did have a couple of snags that needed attention and these were dealt with straight away by Dave and very efficiently. Certainly will recommend. Great job guys, thanks a lot.

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Thank you i.d.m windows for kevins professional administration and the installation by richie and paul we are very pleased with the workmanship and would recomend your company all work was done on 18 june 2013 they were very clean and tidy with the jobs they did took all the rubbish with them we had 3 windows fitted and a back door and at a price that we thought was fair thanks very much

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February 2014
I had 5 windows and 1 bay window and a composite door fitted ,they finished the job in a day and half including vacuum cleaning as they went along. the two lads worked all day stopping only for coffee breaks,

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February 2014
8 windows 1 composite door Very impressed with the whole process, the people, the product, the fitting and most of all the decent price. Not the cheapest but by far the best product I was shown. Faultless and highly recommended

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February 2014
After going through a number of appointments with various other companies that were camped out in my lounge for hours trying to get me to sign up there and then with ridiculous offers and discounts, I decided to go with Kevin at IDM who was very professional and polite, explained all about the windows and door and gave me a sensible price for the quality of product. I was very impressed with the installation, the uniformed fitters arrived when they said they would, and were very courteous and respectful of our property I would and have already recommended this company.

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New front door fitted the workmanship was excellent, the two gentlemen that came to fit the door arrived on time was very courteous we are delighted with our door and would recommend IDM DOORS LTD.

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January 2014
front and back door very pleased with the rep kevin there was no hard sell,he was friendly ,approachable and professional and understood exactly what i was looking for. the workmanship was to a very high standard,they were punctual and i felt comfortable having them in my home. would highly recommend!

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January 2014
Our experience with IDM has been very positive, from initial contact through to the installation of a new patio door. We found the staff to be very friendly and they listened to our requirements. Delivery was punctual, and the installation undertaken to a high standard. I certainly would recommend IDM.

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January 2014
Excellent service . New door Excellent Excellent Yes Yes

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January 2014
We had a new front door fitted . The salesman ,gentleman who came to measure the door space ,and the two gentlemen who fitted it were all courteous , punctual and efficent.

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January 2014
replace & fit new upvc front door nearly perfect yes yes

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December 2013
I recently used IDM for a replacement composite front door and french doors at the rear of the property. From my initial contact with Kevin, to him attending to discuss my requirements, through to dealing with Dave and the guys who called to fit, they were nothing but friendly and very professional and all at a great price! Kevin helped us make the right decision, without being pushy in any way and the two guys who installed the doors had a bit of a job on their hands but were courteous and hard working throughout. I am thoroughly pleased with my new doors and have already recommended Kevin and IDM to friends.

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December 2013
I was wary about buying the windows as you hear so many stories regarding the sales people and companies, but I have to say IDM were so professional. Within a couple of hours I received a call from Kevin to arrange an appointment for the very next day. During the appointment Kevin made some suggestions but was never over the top pushing the sale, when they say you buy people this is so true, I had 2 other quotes and wouldn't consider them due to the sales people. I had all my windows and a door replaced, the fitters were professional and punctual and always checked I was happy with the finished product. The quality of the products Is great and I have received numerous compliments. Thanks.

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December 2013
I had an initial quote from Everest and was very dissapointed by the price and service. I then went through a 'recommend a tradesman' site and within ten minutes Kevin from IDM was on the phone. The following day he came round for a cup of tea and an hour later we were shaking hands on a deal for a new composite front and back door. The doors have now been fitted and they look amazing. From the very start, the proffesionalism of Kevin, Dave and the IDM team has been first class. My wife has now insisted that I have Kevin back over to quote on new windows! I would highly recommend IDM and if you want to contact me to discuss in person please ask Kevin for my number.

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December 2013
WIndow and door renewal - including front door, back door and french windows. Workmanship was of a high standard with a product of excellent quality. The workmen were punctual, efficient and couteous. They were also very flexible - making adaptations to the original plan where required/possible. The carried out all the work planned did everything promised. Highly recommended

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December 2013
Front composite door. First class workmanship. Arrived on time and very professional. our product exceeded what we expected.

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November 2013
very pleased from the day we placed our order - to the day our french doors and front and back doors were fitted. The work was completed in one day by two very good craftsmen. They were very punctual and extremely courteous and considerate.A job well done.

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October 2013
We recently (January 2013) had 2 new windows and a new back door fitted by IDM Doors Ltd, of Newport. Very pleased with the initial survey, and with the installation.both of which were very professionally handled. Delighted with the end result - just what we wanted. Thomas McE Gibson

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October 2013
New front and back doors fitted. Quality of product and workmanship is excellent. Workmen arrived on time and were courteous. Particularly impressed with quality of locks; very secure. Will recommend.

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October 2013
New bespoke composit front door Door looks fantastic, it was fitted well, and promptly. Everyone I dealt with at IDM Doors was professional and courteous. The door has excedded my expectations

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October 2013
A new front door and new kitchen window plus french doors were installed to my property. I found the service excellent workmen were punctual and curteous . I am very pleased with the products nothing was too much trouble and would recommend this company to my friends and family.

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September 2013
I ordered a composite front door and side panel in early january and just over two weeks later it was ready for installation. It took 4 to 5 hours to take out the old door and fit the new one. The fitter was polite and courteous and did a good job. I am very pleased with the appearance and quality of the door. I had several quotes from other companies but IDM was the most competitive and they delivered what they promised. I highly recommend them.

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The above reviews are the opinions of the individuals submitting them and not necessarily a true reflection of the performance of this business. We therefore disclaim all liability and responsibility arising from any reliance placed on them.

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